|  Comfort Gardens, Nairobi
BOOKING ENQUIRY

Terms & Conditions

Effective Date: 1st JANUARY 2025

These Terms and Conditions (“Agreement”) govern your use of the services and website provided by Comfort Gardens, including Comfort Gardens Gigiri and Comfort Gardens Sweetwaters. By accessing our website or using our services, you agree to be bound by these terms.

1. Booking and Reservations

  • All bookings are subject to availability and confirmation.
  • Guests must provide accurate personal and payment information.
  • A valid identification document may be required at check-in.
  • Specific terms, including cancellation and refund policies, may apply to different booking types.

2. Check-In and Check-Out

  • Standard check-in time is [Insert Time]; check-out time is [Insert Time].
  • Early check-in or late check-out is subject to availability and may incur additional charges.
  • Unapproved late check-outs may be subject to additional fees.

3. Cancellations and Refunds

  • Cancellations must be made within the timeframe specified in your booking confirmation.
  • No-shows or late cancellations may result in full charges.
  • Refunds, if applicable, will be processed to the original payment method.

4. Guest Conduct

  • Any damage to property or disruption to other guests may result in eviction and/or charges.
  • Illegal activities, including drug use or unlawful gatherings, are strictly prohibited.

5. Liability

  • Comfort Gardens is not responsible for any loss, damage, or theft of personal belongings.
  • Guests use facilities and amenities at their own risk.
  • While we strive to ensure a safe environment, we are not liable for accidents or injuries that occur on the property unless caused by our negligence.

6. Use of Website

  • All content on our website is for informational purposes only.
  • Unauthorized use, copying, or distribution of website content is prohibited.
  • We reserve the right to modify or remove any part of the website without notice.

7. Privacy

Our handling of personal information is governed by our Privacy Policy. By using our services, you agree to our data practices as outlined therein.

8. Modifications to Terms

Comfort Gardens reserves the right to modify these Terms and Conditions at any time. Updates will be posted on our website and take effect immediately upon posting.

9. Governing Law

These Terms and Conditions are governed by the laws of Kenya. Any disputes shall be subject to the jurisdiction of Kenyan courts.

10. Contact Us

If you have any questions regarding these Terms and Conditions, please contact:
Comfort Gardens
UN Crescent, Gigiri, Nairobi, Kenya
Email: info@comfortgardens.com
Phone: +254 723610280
Website: www.comfortgardens.com

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